Your book is gift wrapped by the Château Family before being delivered to you, wherever you may be in the world.
We will always endeavour to send your book within 7 working days after you have placed your order. As we are a very small team which receives a high volume of orders, in advance we thank you kindly for your patience and understanding as this takes just a little longer than you may be used to.
If you are worried that your parcel has not been shipped, or that it has not yet arrived, please do contact us via email at email@example.com and we will be straight back in contact.
We will do our very best to package your book as carefully and as safely as possible for its journey to you. Sometimes though, we understand that things may be damaged during their travels. If this has happened please do contact us so that we may work something out for you.